Based in Spring Lake, New Jersey, Matthew Girardy is an experienced general dentist who currently works at Simply Beautiful Smiles of Rancocas. Outside of his professional endeavors, Matthew Girardy enjoys a range of personal interests, including spending time with his children and visiting Disney World.
Adults and children from across the globe enjoy visiting Disney World to explore its diverse range of exhibits and entertainment. Visiting the world-famous theme park also provides valuable insights into operating a successful business. Here are three key lessons learned from Disney World’s business model:
1. Earn your customers’ trust. Disney World makes it easy for customers to find their way around the park by having transportation and directions readily available. Similarly, businesses should strive to offer their customers the information and advice they need to obtain the products and services they want as easily as possible.
2. Wow your customers. Guests at Disney World are impressed by the park’s many spectacular features, including the appearance of its iconic castle at night and evolving innovations such as expanded exhibits. In every business, it’s critical to consistently impress customers and enhance their experience interacting with your company.
3. Let customers see what happens behind the scenes. Some of Disney World’s guests get a chance to go on a behind-the-scenes tour to learn how the park produces its incredible displays. Showing customers how the company operates allows them to develop a deeper connection with the brand and is a strategy that can help all business owners.
Matthew Girardy 